A. INTRODUCTION

 

We are committed to protecting Your privacy.

 

Thank You for visiting Hawaiian Gardens Casino and its website, www.thegardenscasino.com or www.hgcasino.com, together with any successor or replacement website, the “Site”).  Hawaiian Gardens Casino, including all of its affiliates (“The Gardens” “We” “Our” “Us”) is committed to providing you (“You” “Your”) with a secure and enjoyable online and casino experience. We respect Your privacy and understand the importance of Your Personal Information. This Privacy Statement describes how We collect, use, and protect the Personal Information that You share with Us at The Gardens and on the Site.  If You have any questions, please do not hesitate to contact Us at gardenscasino@gmail.com.

 

If You choose to share information, You accept Our privacy practices.  


In addition, Your visit to this Site constitutes Your agreement to this Privacy Statement.  If You do not agree with Our Privacy Statement, please do not visit this Site or use The Gardens.

 
The Gardens will gather information about You that You provide when: (i) You apply for a free Players Card with Us, which will display Your photo from Your Driver’s License (or from other ID that We accept); Your Players Card is scanned while You play and is used to enhance Your experience, such as in connection with promotions and giveaways, (ii) We ask You for certain identifying information so that We can provide You with promotions, track tournaments, rate hours played, and (iii) for certain other purposes related to optimizing Our services and player experience. This information helps Us personalize and continually improve Your experience. In addition, as a casino, The Gardens uses cameras and surveillance equipment, so it is possible that Your image is retained on certain media if You visit The Gardens.

 

B. COLLECTION AND USE OF INFORMATION

 

Definitions

Personal Information: information that identifies You as an individual.

Non-Personal Information: anonymous information that does not identify You as an individual.

 

Personal Information That You Share

 

We will request Personal Information to provide You with a Players Card, or We may obtain Your image because We use cameras to ensure a safe environment as indicated above.  We will only use that information as indicated in this Statement. 

 

When using The Gardens, You may choose to share certain Personal Information with Us, such as Your:

  • Name
  • Date of Birth
  • Photo
  • Address
  • Telephone number (especially mobile number)
  • E-mail address, and
  • Payment and billing information.

 

We collect this Personal Information only with Your full knowledge and consent, except for surveillance data which is collected with Your safety and security in mind. You may “opt-out” of sharing information other than the images captured by surveillance equipment. However, this will limit Your ability to take advantage of Our offerings.

 

We process all Personal Information fairly and lawfully. This means that We only use Your Personal Information for the purposes that We identify, such as:

  • To ensure that You are of legal age to enter The Gardens (21),
  • To enhance Your experience by issuing Player Cards ,
  • For Our mailing/contact list and so that We can share promotions, alerts and information with You that may be of interest (e.g., promotional texts to Your mobile number), and
  • For legal purposes, such as requirements of law enforcement and to ensure Your safety.

We retain Your Personal Information only for the time necessary to fulfill Our stated purposes and to meet record retention requirements.

 

E-mail Communications 

 

You choose whether or not to receive The Gardens e-mails.

 

If You sign up for The Gardens e-mail list, each message will include instructions on how to “unsubscribe” from that list.

 

Non-Personal Information That We May Collect

 

Technology helps Us provide You with a better experience.

 

Like most companies, The Gardens uses technology to collect Non-Personal Information about Your interaction with Our Site and offerings. For example, We receive certain standard information that Your browser sends to every website You visit, such as Your IP address, browser type, and browser language. We use this information to analyze trends, to improve services, and to resolve problems.

We use cookies to personalize Your experience.

We also use cookies to learn about the pages You view and the links You click. Cookies are small text files placed on Your computer by a web server. These cookies communicate with the web server. One of the primary purposes of cookies is to store preferences and information on Your computer in order to save You time by eliminating the need to repeatedly enter the same information. This personalizes and streamlines Your experience.

You have the ability to accept or decline cookies. If You don’t want to receive cookies, You can change Your browser to notify You when cookies are sent and then refuse cookies from certain websites (or altogether). You can also delete cookies from Your browser. The Site will work without cookies; however, You may lose some functionality if You disable cookies.

C. DISCLOSURE OF PERSONAL INFORMATION

We never share Your Personal Information, unless it is required to provide services or to comply with the law.

We do NOT sell Personal Information to any third party, nor do We transfer Personal Information, except as indicated in this Statement. For example, We use a third party to send out promotional texts when You have provided a mobile telephone number.  This third party will receive Our list of mobile numbers, but only for that limited purpose.  Similarly, certain companies and third parties that handle promotions for us or website developers may need access to Your Personal Information to support the Site and The Gardens. Your Personal Information is used primarily for internal purposes, including demographic purposes. [Some of Your Personal Information will be disclosed as necessary  to the payment processors You choose, such as the credit card companies You use, all done via secure means.

We will also disclose information We collect from Site visitors and users of Our services in response to judicial process, and, as permitted under applicable provisions of law, to provide information to law enforcement agencies or in connection with an investigation on a matter related to public safety.

Except as described in this statement, We never disclose Your Personal Information to anyone outside The Gardens.  

 

D. REGARDING CHILDREN

This Site and the Gardens are not intended for Children.

We do not intentionally gather Personal Information about visitors who are under the age of 13. It is possible that by fraud or deception We may receive information, which may include Personal Information, given to Us by or pertaining to children under 13. If We are notified of this, as soon as We verify the information, We will delete it from our servers.  Only those 21 and over may visit The Gardens, and We discourage anyone under 21 from visiting the Site.

E. ACCURACY AND ACCESS TO INFROMATION

You are entitled to accurate Personal Information and to access that information.

We try to maintain accurate Personal Information at all times. You can help Us in this effort by notifying The Gardens of any changes to Your information. Also, if You believe that the information that We are holding on You is incorrect or incomplete, please contact Us, so that We may correct and complete Your information.

You may request the details of the Personal Information We hold about You by writing to: Hawaiian Gardens Casino, 11871 Carson St., Hawaiian Gardens, CA 90716

We may require proof of Your identity and charge an administrative fee. 

F. SECURITY OF YOUR PERSONAL INFORMATION

We use top of the line protections to secure Your Personal Information.

We take security very seriously. We employ appropriate measures to protect the security of Your Personal Information by using industry-standard security technologies and procedures to guard against unauthorized access, use, or disclosure. We also safeguard Your Personal Information with physical, electronic, and managerial processes. Except as provided elsewhere in this Privacy Statement, We limit access to Personal Information to the greatest extent possible.

We highly recommend that You take every precaution to protect Your Personal Information when You are on the Internet. One way You can do so is by making sure You are using a secure Web browser.

Even though We have taken steps to protect Your Personal Information from being intercepted, accessed, used, or disclosed by unauthorized persons, You should know that We cannot fully eliminate security risks associated with Personal Information.

G. OTHER WEBSITES

The Gardens’s Privacy Statement only applies to the Site and to The Gardens.

Our Site may provide links to third party websites. Since We do not control those websites, We encourage You to review the privacy policies of these third party sites. The Gardens is not responsible for the privacy practices or content of third party websites.

 

H. QUESTIONS AND UPDATES

The Gardens welcomes questions about this Statement. We are dedicated to Your privacy and make every reasonable effort to keep Your information secure. Questions should be directed to gardenscasino@gmail.com, or to the street address listed above.

Due to the rapidly evolving changes on the Internet, We may update this Statement, and reserve the right to do so. All revisions will be posted to this Site, and We will indicate the date of the revision.  You will be subject to any revision that occurs before Your next visit to the Site.